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Privacy Policy
Vivid LEDs Last updated: March 2026
WHO WE ARE
Vivid LEDs provides permanent LED holiday and architectural lighting installation services in the Pacific Northwest. This policy explains how we collect, use, and protect your information when you visit our website or request a quote.
Contact: Vivid LEDs Phone: 425-409-9624 Website: vividleds.com
INFORMATION WE COLLECT
Information you provide:
- Name, phone number, email address, and property address when you request a quote
- Any additional details you share about your project
Information collected automatically:
- Device type, browser, and operating system
- Pages visited and time spent on our site
- IP address and general location (city/region)
- Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to quote requests and inquiries
- Schedule consultations and installations
- Send appointment reminders and project updates
- Communicate via phone, email, or text message (with your consent)
- Improve our website and services
- Comply with legal obligations
TEXT MESSAGING (SMS) & COMPLIANCE
Vivid LEDs provides SMS updates to customers who have provided express digital consent.
Opt-In: Customers may opt-in by checking the consent box on our website contact forms or by initiating a text to our business number. By opting in, you agree to receive appointment reminders, project updates, and occasional promotions. Message frequency varies. Message and data rates may apply.
Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. For help, reply "HELP".
Privacy Protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
COOKIES
Our website uses cookies to analyze traffic and improve your experience. Cookies are small files stored on your device that help us understand how visitors use our site.
You can decline cookies through the banner on our site or adjust your browser settings. Some features may not function properly if cookies are disabled.
HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share your information with:
- Service providers who help us operate our business (scheduling software, CRM, analytics)
- Legal authorities if required by law
All service providers are bound by confidentiality obligations.
DATA RETENTION
We retain your information for as long as necessary to:
- Complete your project and provide warranty support
- Comply with legal and tax obligations
- Resolve disputes
You may request deletion of your information by contacting us.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at 425-409-9624.
SECURITY
We use reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
CONTACT US
Questions about this policy?
Vivid LEDs Phone: 425-409-9624
Vivid LEDs
Serving Western Washington - Live farther away? Contact us, we'll talk!